Please note that some items are listed as "made to order" and will be made and shipped within six weeks.
If a piece is listed as in stock, it will be usually be shipped within five business days.
Most colors are mixed in small batches and may vary slightly. Each piece is handmade by me in my studio in High Falls, NY, and some variations and irregularities will occur between each piece.
Because of the delicate nature of my products I cannot replace broken items unless the piece came already cracked or defective.
All returns must be authorized via email.
Please contact me studio at firstname.lastname@example.org for repair requests.
Return requests must be made within seven days from receipt of delivery.
All returns must be received within seven days of email issued return authorization.
Merchandise must be shipped securely packaged, pre-paid and must be received within 7 days of receipt of return authorization. Please consider purchasing insurance for the return package as we do not take any responsibility for reimbursement or compensation in the event that any return packages are lost, stolen, or mishandled.
All merchandise purchased “On Sale” or purchased at a discounted price are FINAL SALE. No exchanges or refunds.